SEDC Mobile Workforce 1.02.179

SEDC's Mobile Workforce system provides an advanced solution for automating workforce tasks. This feature enhances communication between field crews, office staff, and dispatchers, resulting in improved service response times, reduced drive times, and increased operational efficiency.

The Mobile Workforce application by SEDC offers field crews the capability to access work orders either in a detailed list view or through a map displaying the entire utility service area. Users can select specific work orders to delve into order details and workflow processes. Once tasks are completed, field personnel can update the status of the order directly from the field. This allows office teams to access updated order information almost in real-time.

By incorporating GPS functionality, the system displays the locations of trucks on dispatchers' maps. This feature enables more effective routing decisions, streamlining crew assignments, and enhancing response time estimations. It is important for users to note that continuous GPS usage in the background may significantly impact the battery life of iPads. Therefore, precautions should be taken to ensure trucks are equipped with iPad charging capabilities.